Privacy

PRIVACY POLICY

Responsible for personal data: Hospitality Lab Group S.L. whose contact email is hello@translationslab.com

Data requested on the website and purpose of the treatment.

Name, surname and email in the contact forms: to make any direct contact with Translations Lab. Failure to provide the minimum necessary personal data will make it impossible for Translations Lab to respond to the request.

Name and email for newsletter: with the due express and voluntary consent of the owner of the data, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where advertising, promotions and other information about the services and / or products offered by Translations Lab will be informed.

Translations Lab at all times will ensure that the use given to the website, the contents, and the processing of the user’s personal data, are carried out in the most correct way. To do this, the user may always exercise their rights of access, rectification, cancellation, portability, oblivion or opposition, all in faithful compliance with the guidelines of Spanish and European laws, by writing to the email hello@translationslab.com

At no time will Translations Lab share with third parties the data it holds. In case of doing so in order to offer the services contracted by a client, send the newsletter, comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements between the parties will be provided.

The links to third parties that can be found on the website have privacy policies outside Translations Lab. Access to these sites must be the responsibility of the user, being his responsibility to know them and his decision to accept them or not.

FORMS

The website has 1 type of form:

Contact: the user or client can find forms that will facilitate communication with Translations Lab. Failure to provide the minimum necessary personal data will make it impossible for Translations Lab to respond to the request. This processing will be considered legitimate because it is part of a pre-contractual diligence. The website server and the translations Lab email will be in charge of the treatment.

DATA PROCESSORS

Translations Lab needs the support of third parties to be able to adequately offer its services and products, with which it has entered into the appropriate confidentiality agreements and has verified that they comply with Spanish regulations on the protection of personal data.

The data provided to these third parties may not be used for other purposes not authorized by the owner of the data.

In compliance with the principles of information and transparency, it is made known that these third parties are:

Mailchimp: used to automate commercial information newsletters and send to the email of the owner of the data, advertising of the products and / or services offered on the website. Service by the company The Rocket Science Group LLC, located in the United States of America. It has a security agreement called Privacy Shield, in accordance with the requirements of the European Data Protection Board that can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information about their privacy policy you can enter https://mailchimp.com/legal/privacy/

Gmail: is an email service, offered by the company Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You have the EU-US Privacy Shield and Swiss-US Privacy Shield subscription, which can be viewed at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. You can see more information about the privacy policy here in https://policies.google.com/privacy?hl=es

Google Analytics: Web analysis service, to see the statistics of the use of the website, offered by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You have the EU-US Privacy Shield and Swiss-US Privacy Shield subscription, which you can check out in https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. You can see more information about the privacy policy here https://policies.google.com/privacy?hl=en

POLICIES RELATED TO THE NEWSLETTER

These policies will be understood at all times as a complementary part of the terms and conditions set forth on the website, both being of equal application at the time of a dispute. The privacy and intellectual property policy applied will be the same as that set out in the terms and conditions of the website.

The “newsletter” will be understood as the digital newsletter that Translations Lab makes periodically and that it sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.

Translations Lab is not obliged to send the newsletter in defined periods of time, so it is totally free to do so when it deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions that can be found in the footer of the newsletter.

The user should not share their content with third parties, as this would violate the copyright of Translations Lab. The only possible distribution channel is the one managed and/or authorised by Translations Lab.

Translations Lab will not be responsible for the content of third parties exposed in the newsletter, any controversy that arises must be dealt with directly with the person or company of which it is mentioned.

All the material that is exposed in the newsletter is protected by copyright in favour of Translations Lab, and in the case of belonging to third parties, it will be understood that Translations Lab has the due authorization to use it as agreed with the author.

DURATION OF TREATMENT

In the case of personal data provided for billing and purchase of products or services, they will be kept for 5 years.

In the case of personal data provided for electronic commercial newsletters, it will be for as long as the owner of the data wishes to remain on the subscription list, so you can unsubscribe at the time you wish, automatically as indicated in each newsletter, or by writing to hello@translationslab.com.